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Terms & Conditions

The simple rules behind every InviteMart order: delivery times, payments, changes and what you receive.

Last updated: September 2026

  • eCard drafts in 4–6 working hours
  • Video & caricature invites in about 24 working hours
  • Draft shared before the final HD version

About these terms

By placing an order with InviteMart, you agree to the terms below for our digital invitation services: eCards, PDF invites, GIFs, video invites and caricature invites. Please read them carefully before you buy.

InviteMart is powered by Pacewalk.

Delivery timelines

  • eCards (JPG / PDF): first draft within 4–6 working hours.
  • Video, GIF and caricature invites: first draft in about 24 working hours.
  • Timelines start once we receive your details. You review the draft before we make the final HD version.
  • Urgent orders: priority delivery of a video or caricature invite costs β‚Ή1,000 extra.
  • During the wedding season and other rush periods, delivery can take a little longer.
  • Our working hours are Monday–Saturday, 10:00 AM – 6:30 PM IST.

Prices and payment

  • Our prices are fixed and non-negotiable, as they are already discounted by up to 40%.
  • Ready templates need 100% payment in advance, at checkout.
  • Pay securely by UPI, debit or credit card or net banking through Razorpay.
  • 18% GST is applicable on all purchases.

No refunds after you approve the design

Every invite is personalised for you, so payments are not refundable once you approve the design. What you see and approve in the draft is exactly what you receive. For the few cases where we can help, see our Return Policy.

Your content and photos

  • We change the text and images in the sample you choose.
  • Please send your final content carefully and check every spelling. We add the content exactly as you send it, and it cannot be changed once you lock it.
  • Only the photos you send are added, and photos cannot be changed again and again.
  • Photo editing is not included. If you need it, it costs β‚Ή499 per image.
  • If you don’t want photos, the image slides can be removed.
  • Music can be changed to one song of your choice. Share the song link with us. We do not edit or cut songs.

Design changes and extra charges

  • Changing the font style, colours or background costs β‚Ή499 extra and must be requested before we start.
  • Video frames are not moved, added or changed from their original position. Special changes cost β‚Ή499 per slide.
  • If you want a different template before we share the preview, we will switch it for you. Once the preview has been shared, a different template needs a new order.

Revisions

  • eCards: two free rounds of changes on the draft.
  • Video invites: one free round of changes after the first draft.
  • Once the final HD version is delivered, each extra round of changes costs β‚Ή199 for eCards and β‚Ή499 for video invites.

What you receive

  • eCards come as JPEG or PDF files.
  • Video invites come in two sizes: an HD version through a Google Drive link and a WhatsApp version.
  • The default size is 1080 Γ— 1920 or 1080 Γ— 2280 pixels. If you need another size, tell us before you order.
  • Extra versions, for example separate versions for the bride’s and groom’s side or a version with only certain functions, cost 50% of the template price.
  • We do not share open or editable files and templates.

Branding and watermark

  • There is no full watermark on your final invite.
  • A small β€œDesigned by InviteMart.com” credit appears discreetly in the corner or on the last slide.
  • You can remove it for β‚Ή299 by choosing Remove Branding on the product page.

Printing

We design digital invites and signboards only and do not provide printed material. You receive an HD PDF file that you can print at any local printing press.

Our portfolio

After your event, we may show your invitation or caricature in our portfolio. If you prefer not, tell us before you order or ask us to remove it at any time.

Questions about these terms

Call or WhatsApp us on +91 73073 44844 or email hello@invitemart.com, Monday–Saturday, 10:00 AM – 6:30 PM IST.

You can also find quick answers in our FAQ.

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