Frequently asked questions
Everything about ordering, personalising and receiving your digital invitation.
1Ordering
What kind of invitations can I order?
Digital invitations for every occasion: single-page eCards, multi-page PDF invites, GIFs, animated video invites and caricature invites, plus wedding logos and welcome sign boards. Invites can be made in English or in regional languages.
How do I order a digital invitation?
Choose a design, pick your options, add it to the cart and pay securely. After ordering, share your details with us on WhatsApp and our designer personalises the invite for you.
How will you personalise my invitation?
Our designers edit the template you chose with your text and photos. After your order, a team member contacts you on call or WhatsApp to understand exactly what you need.
What content should I send?
We share a simple content format for you to fill in: names, date, time, venue, family names and any message. Please check spellings carefully, as we add the content exactly as you send it.
Can I add my own photos?
Yes. Send your photos on WhatsApp after ordering. Only the photos you provide are added. Photo editing is not included; if you need it, it costs ₹499 per image.
Can I get the invite in Hindi, Punjabi or another language?
Yes. Choose Additional Language on the product page before adding to cart, then send us the content in that language.
2Design & changes
Can I change the design, font or colours?
We change the text and images in the design you choose. Changing the font style or colours costs ₹499 extra and must be requested before we start.
Will I see a draft before the final invite?
Yes. We share a draft on WhatsApp or email so you can review it before we make the final HD version.
How many changes are included?
Changes on the draft are included as per our Terms & Conditions. After the final HD version is delivered, each extra round of changes costs ₹199 for eCards and ₹499 for video invites.
Can I choose the music for my video invite?
Yes, one song of your choice. Share the song link with us. Song editing or cutting is not included.
Will there be a watermark on my invite?
There is no watermark across the final invite. A small “Designed by InviteMart” mark appears in the corner or on the last slide. To remove it, choose Remove Branding on the product page (₹299).
3Delivery & formats
How soon will I get my invitation?
eCards (JPG/PDF) are usually ready in 4–6 working hours, and video, GIF and caricature invites in about 24 working hours after we receive your details. Our working hours are 10:00 AM – 6:30 PM, Monday to Saturday; during the wedding season delivery can take a little longer. Urgent video or caricature orders cost ₹1,000 extra.
What format will I receive?
eCards come as JPEG or PDF. Video invites come as MP4 in two sizes: an HD version through a Google Drive link and a WhatsApp-friendly version.
What size are the invitations?
By default we design at 1080 × 1920 or 1080 × 2280 pixels, perfect for mobile screens. If you need another size, tell us before you order.
Do you print invitations?
No, we design digital invites and signboards only. You receive an HD PDF that any local printing press can print.
Can I get separate versions, e.g. for the bride's and groom's side?
Yes. Each extra version costs 50% of the design price.
4Payment & policies
How can I pay?
Pay securely by UPI, debit or credit card or net banking through Razorpay at checkout.
Can I get a refund?
Every invitation is personalised for you, so payments are not refundable. You choose the design before ordering and review the draft before the final version.
Will I get the editable source file?
No, we do not share open or editable files and templates.
Will you show my invite in your portfolio?
After your event we may share the invite in our portfolio. If you prefer not, just tell us before ordering or ask us to remove it.
Ready to create your invitation?
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